Privacy Policy

Date: 2025

At matrimony.bizz.my, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you use our matrimonial services on matrimony.bizz.my. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect personal information when you register on matrimony.bizz.my, use our services, or communicate with us. The types of information we collect include:

Personal Identification Information: This includes your name, email address, phone number, date of birth, gender, marital status, education, occupation, and other details you choose to share when creating your profile.
Profile Information: This includes information about your preferences, interests, family details, photographs, and any other information you voluntarily provide while using our services.
Log Data: We automatically collect information about how you access and use the website, such as your IP address, browser type, device information, pages visited, and date/time of visits. This helps us improve our services and maintain the website.
Payment Information: If you make a purchase through matrimony.bizz.my, we collect information necessary to process your transaction, such as credit card or payment details. Please note that payments are processed securely via a third-party payment processor.
2. How We Use Your Information
We use the information we collect to:

Provide and personalize our services to help you find a suitable match.
Manage and improve your profile, including ensuring that the information you provide is up to date and accurate.
Communicate with you about your account, including responding to your inquiries, providing customer support, and sending important updates related to the website.
Process your payments for subscription or membership fees.
Send you promotional or marketing emails regarding new services, features, or offers (you can opt out of these emails at any time).
Monitor site usage to improve the user experience and for security purposes.
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure communication protocols.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

With Service Providers: We may share your information with trusted third-party companies that provide services on our behalf, such as payment processors, marketing, or customer support. These service providers are required to handle your information securely and only as necessary to provide their services.
For Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or enforce our Terms and Conditions. This may include sharing information in response to a legal request, such as a subpoena or court order.
With Your Consent: We may share your information if you provide explicit consent or request it.
5. Your Choices and Control
Access and Update Your Information: You can access and update your profile information by logging into your account at any time. You are responsible for ensuring that the information you provide is accurate and up-to-date.
Opting Out of Communications: You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions included in the email or by contacting us directly.
Delete Your Account: If you no longer wish to use our services, you can request to delete your account by contacting us. Once your account is deleted, we will remove your personal data from our systems, unless we are required to retain it for legal reasons.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your user experience on matrimony.bizz.my. These technologies help us analyze website traffic, remember your preferences, and personalize content and ads. You can control cookies through your browser settings, but please note that disabling cookies may impact your ability to use some features of the website.

7. Third-Party Links
matrimony.bizz.my may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices or content. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy
Our services are intended for individuals who are of marriageable age, and we do not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information from our database.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will post the updated policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Indian Dot My 
email: matrimony@indian.my

Contact: 018-466 5060
Contact: 010-288 5060